Refund Policy

Refunds on accfarm are handled through our dispute system, ensuring both buyers and sellers are treated fairly.

When you qualify for a refund

• The product was invalid, banned, or non-functional at the time of delivery, and you opened a dispute within the 24-hour window.
• The seller agrees the product had an issue and voluntarily refunds you.
• Our support team reviews a disputed order and rules in your favor.

How refunds are paid

Approved refunds are credited straight back to your accfarm wallet balance, usually within minutes of the decision - there's no separate withdrawal step needed, and no processing fee is deducted from a refund.

What isn't covered

• Issues caused after delivery by actions you took on the account (for example, changing settings the seller specifically warned against).
• Disputes opened after the 24-hour warranty window has passed.
• Change of mind after a working product has been delivered.

For the full step-by-step process, see our Dispute Process guide.